March 20-26, 2018
COSTA RICA Spring Detox Retreat
June 17-22, 2018
C A N C E L L A T I O N / R E F U N D
PLEASE READ OUR CANCELLATION AND REFUND POLICY IN ITS ENTIRETY.
We know that you --as a well-informed customer-- are reviewing the following information before booking.
CANCEL / REFUND
You may cancel your participation in SPRING DETOX RETREAT presented by SYLVIA DESROSES EI and SUNFIRED FOOD at any time, but please be aware of the following cancellation policy:
ALL payments are non-refundable, including deposits, late fees, full payments and installment payments. The ONLY exception to this policy is if SPRING DETOX RETREAT must be cancelled in its entirety for any reason in which case we will notify all parties via email and provide refund instructions.
Unforeseen situations may present themselves to our guests and for those circumstances, situations and occasions we HIGHLY recommend that you purchase travel insurance to cover your retreat.
All travel arrangements are your responsibility and at your own cost. We shall not be held liable for any consequences arising from delays or cancellations in any of the companies you may have made arrangements with, or for any irregularities in your documentation required for travel.
We want to share the yoga love with as many people as possible, so our retreat is open to experienced students and beginners alike, with variations/modifications given whenever necessary. Anyone with a reasonable level of fitness will be able to fully enjoy a flow practice; however, due to the nature of a Se/Hatha/Yin Restorative flow style of yoga this retreat may not be suitable for anyone who is pregnant or has serious physical/medical conditions. If you have had any serious physical or emotional illness within the last five (5) years, or are under any medical or psychiatric supervision, please advise us at the time of applying. If you are in any doubt about your ability to participate in this type retreat please contact us beforehand to discuss.
WHY IS MY PAYMENT NON-REFUNDABLE?
Our vendor requires upfront commitments that we must adhere to. When we offer a package to you we have to ensure, through good-faith payments, that you will attend the event. This is the only way our vendor will take us seriously, and will want to help us provide the best experiences possible to our SPRING DETOX RETREAT guests.
CHARGEBACKS (REFUND REQUEST(S) DIRECTED FROM YOUR BANKING INSTITUTION)
All chargeback notifications received via your bank will be considered cancellation of your SPRING DETOX RETREAT reservation made with SYLVIA DESROSES and ARIS LATHAM. All documentation, including confirmation of receipt of all travel policies & agreement signatures will be provided to the banking institution as confirmation of payment application according to all agreed upon terms.
You may transfer your reservation to another person subject to the procedures in this paragraph and acceptance by SYLVIA DESROSES and ARIS LATHAM. Such transfer must be made no later than February 1, 2018.
In order to make the transfer, the owner of the reservation must contact SPRING DETOX RETREAT to obtain a transfer form. The reservation owner must complete the transfer, which includes the contact information for the recipient. The SDR team will contact the recipient of the transfer for them to complete a Transfer Acceptance Agreement and a Registration Agreement.
There is a $150 transfer fee due at time of transfer, which may be split in any manner between the transferor and the recipient. The transfer between the transferor and recipient may be as a gift or as a sale between the two parties, which will be considered completely independent of SDR. Transfers made without the SDR participation and authorization will not be manifested to the final attendee list and there will be no refund of the ticket price.
Any payment more than fifteen (15) days past due, will incur a late payment fee of $50. SPRING DETOX RETREAT may also cancel a reservation if the reservation is two (2) payments delinquent. Should SDR cancel the reservation due to payment issue, the terms of this "CANCELLATION/REFUND POLICY" shall apply.
If you purchase the twin bedroom or the double bedroom duo package with a chosen roommate, understand you are 100% responsible for the reservation. Should your roommate cancel, you are responsible for completing the remaining payments of your cancelled roommate. At your request, the SDR hosts will make all the best efforts to secure an alternate roommate for you, but resolving a roommate cancellation on your behalf is not the responsibility of SDR.